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Revocation right for consumers

(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)


Instructions for revocation


Revocation right

You have the right to revoke this contract within 14 days without specifying any reasons.

The revocation period is 14 days with effect from the day, 


-  on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;


-  on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;


- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;


To exercise your right of withdrawal, you must inform us (Comprise IT Systeme GmbH, Jütrichauer Strasse 3, 39261 Zerbst / Anhalt, Telephone number: +49 3923 610050, E-Mail address: widerruf@comprise.de) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.


In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.


Consequences of the revocation


If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.


We can refuse the repayment for products that can be shipped via parcels, until these products are returned to us or until you have furnished proof that you have sent these products back to us, depending on whichever is earlier.


We collect the products that cannot be shipped via parcels.


You must return or transfer the products which can be shipped via parcels to usimmediately and, in any case, at the latest within 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products  which can be shipped via parcels before the expiry of the 14-day deadline.


You bear the direct costs for returning the products that can be shipped via parcels as well as the direct costs for returning the products that cannot be shipped via parcels. The costs for products that cannot be shipped via parcels are estimated at approximately maximum 120 euros.


You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.


Criteria for exclusion or expiry


The revocation right is not available for contracts


    for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;

    for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;

    for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;

    for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.


The revocation right expires prematurely in case of contracts


    for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;

    for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;

    for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.




Specimen - revocation form


(If you wish to revoke the contract, please fill up this form and send it back to us.)


- To Comprise IT Systeme GmbH, Jütrichauer Strasse 3, 39261 Zerbst / Anhalt, Email address: widerruf@comprise.de :


- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following  products (*)/

  the provision of the following service (*)


- Ordered on (*)/ received on (*)


- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of a notification on paper)

- Date


(*) Cross out the incorrect option.


##############################


Revocation right for consumers

(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)


Instructions for revocation


Revocation right

You have the right to revoke this contract within fourteen days without specifying any reasons.

The revocation period is fourteen days with effect from the day of the conclusion of the contract.


To exercise your right of withdrawal, you must inform us (Comprise IT Systeme GmbH, Jütrichauer Strasse 3, 39261 Zerbst / Anhalt, telephone number: 03923 - 610050, e-mail address: widerruf@comprise.de) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.


In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.


Consequences of the revocation


If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.


If you have requested that the services for which the contract provides for the payment of a price should commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time when you notify us of the exercise of the right of withdrawal in respect of this contract compared to the total scope of the services provided for in the contract.


Criteria for expiry


The right of revocation does not apply to contracts for the provision of services in connection with leisure activities, if the contract stipulates a specific date or period for the provision of services.


The right of withdrawal shall expire, in the case of a contract for the provision of services which obliges the consumer to pay a price, upon the complete provision of the service, if the consumer has expressly agreed, before the provision of the service begins, that the entrepreneur will begin to provide the service before the end of the withdrawal period and has confirmed his knowledge that his right of withdrawal will expire upon the complete performance of the contract by the entrepreneur.


The right of withdrawal shall expire, in the case of a contract where the consumer has expressly requested the entrepreneur to visit him in order to carry out repair work, upon the full performance of the repair services, if the consumer has expressly agreed, before the commencement of the performance, that the entrepreneur shall commence the performance of the repair services before the expiry of the withdrawal period.




Specimen - revocation form


(If you wish to revoke the contract, please fill up this form and send it back to us.)


- To Comprise IT Systeme GmbH, Jütrichauer Strasse 3, 39261 Zerbst / Anhalt, e-mail address: widerruf@comprise.de:


- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/

  the provision of the following service (*)


- Ordered on (*)/ received on (*)


- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of a notification on paper)

- Date


(*) Cross out the incorrect option.


##############################


Revocation right for consumers

(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)


Instructions for revocation


Revocation right

You have the right to revoke this contract within fourteen days without specifying any reasons.

The revocation period is fourteen days with effect from the day of the conclusion of the contract.


To exercise your right of withdrawal, you must inform us (Comprise IT Systeme GmbH, Jütrichauer Strasse 3, 39261 Zerbst / Anhalt, telephone number: 03923 - 610050, e-mail address: widerruf@comprise.de) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.


In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.


Consequences of the revocation


If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.


Criteria for expiry

 

The right of withdrawal shall expire in the case of a contract for the supply of digital content, not on a tangible medium that obliges the consumer to pay a price if the consumer:

 

1. has expressly consented to the entrepreneur commencing performance of the contract before the end of the withdrawal period; and

 

2. has confirmed that he is aware that his right of withdrawal expires upon the commencement of the performance of the contract, and

 

3. the entrepreneur has provided the consumer with a confirmation of the contract on a durable medium within a reasonable period of time after the conclusion of the contract, but no later than when the digital content not on a tangible medium is made available:

 


    which reproduces the content of the contract; and

    stating that the consumer, prior to the performance of the contract, has expressly consented to the entrepreneur commencing performance of the contract before the expiry of the withdrawal period and has confirmed his knowledge that, by consenting, he loses his right of withdrawal upon commencement of performance of the contract.




 


 Specimen - revocation form


(If you wish to revoke the contract, please fill up this form and send it back to us.)


- To Comprise IT Systeme GmbH, Jütrichauer Strasse 3, 39261 Zerbst / Anhalt, e-mail address: widerruf@comprise.de

 

- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/

  the provision of the following service (*)


- Ordered on (*)/ received on (*)


- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of a notification on paper)

- Date


(*) Cross out the incorrect option.