Dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland, Spain, Hungary, Italy, Slovak Republic, Slovenia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Portugal, Sweden, Lithuania, Romania, Bulgaria, Croatia, Switzerland, Norway, Ukraine, United Kingdom.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the order value (gross product value):

- up to 40 € = 5,95 €
- over 40 € to 100 € = 3,95 €

From an order value of 100,00 € onwards, we deliver shipments free of cost.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
3D printers are shipped via a freight forwarder – free shipping

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Austria: €12.00
Belgium: €12.00
Czech Republic: €12.00
Denmark: €12.00
France: €12.00 
Luxembourg: €12.00 
Netherlands: €12.00 
Poland: €12.00

 -

Spain: €12.00
Hungary: €12.00 
Italy: €12.00
Slovak Republic: €12.00 
Slovenia: €12.00

 -

Cyprus: €29.00
Estonia: €29.00
Finland: €29.00
Greece: €29.00
Ireland: €29.00
Latvia: €29.00
Portugal: €29.00
Sweden: €29.00
Lithuania: €29.00
Romania: €29.00
Bulgaria: €29.00
Croatia: €29.00

 -

Switzerland: €23.80
Norway: €34.51
Ukraine: €34.51
United Kingdom: €58.31

From an order value of 500,00 €, we deliver shipments to foreign countries free of cost.

Provision of digital content: 

Digital content (data created and delivered in digital form) is not subject to shipping charges.

Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 5 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.